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Home   >   F.A.Q


What forms of payment do you accept?
We currently accept Credit Card and

Do you accept cash/check or Telephone order?
Sorry, No

Is it safe to use my credit card on your website?
Yes! We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. Please don't worry

Which express company do you use to send the orders? How long will I receive this product?
All the United States orders will be sent by USPS; Orders in other countries and areas will be sent by EMS. Orders in those areas that EMS can't reach will be sent by Hong Kong Post.

Normally all the orders will be sent out within 24 hours, and the tracking number will be supplied within 48 hours. It usually takes 7 working days for delivery by EMS and USPS, but it will take 15-25 days by Hong Kong Post, please take this into consideration. If you have any questions about the delivery, please contact us by Email or Live Chat

Would you please inform me your store in my location?
Sorry that we don’t have store at your side, you can place the order online directly, we will send the goods to you as soon as possible.

Do I need to sign for my package when it arrives?
A signature is required for all packages, if you don’t want signature, please leave message when you placing order

What is the Customs and Import Tax?
Don't worry about the customs taxes; we will ship your product as "Gift" with a low price value and no company information will be stated on the package.

How do I use your slimming product? What ingredients?
All information about the exact product are clearly stated in their description, please go there for more reference, thanks

Can I take these Capsules?
This product is not applicable for people younger than 18 or older than 60 years old.
Not for women who are pregnant or breast-feeding
Do not take Slimming Capsules if you have high blood pressure, cardio - vascular disease or apoplexy, kidney or liver dysfunctions etc

Do I have to exercise and diet in order to see results?
Research shows that weight loss occurred without additional dieting or exercise. However, in order to achieve the best weight-loss results, we recommend incorporating exercise into your daily life and replacing high calorie foods with healthy nutrients, dense foods like fruit, vegetables, whole grains and lean protein.

What's your exchange and return police?
Returns and Exchanges are granted only if the product is returned in its original form and packaging within 30 days of purchase. All returns and exchanges must be pre-approved by either emailing or calling Customer Service


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